Introduction

Welcome to our MyKiwiGreen.com E-commerce Website ("Site"). The Site is owned and operated by MyKiwiGreen.com Limited, New Zealand Company Number: 7867697, NZBN: 9429047883307 ("we", "us", "our"). These Terms and Conditions govern your use of our Site and your purchase of products from our Site. By accessing or using our Site or purchasing products from our Site, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use our Site or purchase products from our Site.

Product Information

We make every effort to ensure that the information on our Site is accurate, complete, and up to date. However, we cannot guarantee that the information is error-free or complete. We reserve the right to update or modify the information on our Site at any time without prior notice.

Product Purchases

By placing an order on our Site, you are making an offer to purchase the products you have selected. We may accept or reject your offer at our sole discretion. If we accept your offer, we shall commence shipping of products and alert you by phone or email with a receipt for your purchase.

Pricing and Payment

All prices on our Site are in the advertised currency of the country chosen for delivery, otherwise will be in New Zealand Dollars. We reserve the right to change the prices of our products and/or our shipping charges at any time without prior notice. Payment can be made using the payment methods specified on our Site. We accept Credit or debit card payment options as shown within the checkout site page. We use a major international third-party payment processor to process payments, (Stripe). We do not store or have access to your payment information. The offer to purchase the discounted autoship option rate, carries a minimum 3-month purchase obligation. Cancellation before 3 months, triggers a cancellation fee equivalent to the difference in pricing between autoship rate and one-off order rate on purchases made, which may be charged at MyKiwiGreen.com Ltd.'s discretion. 

Shipping and Delivery

We will make every effort to deliver your products within reasonable industry acceptable delivery times. However, we cannot guarantee that your products will be delivered within a set time. We are not responsible for any delays in delivery caused by events outside of our control. Nominal shipping costs will only be added to your order at checkout, if your purchase is below the free shipping purchase value thresh-hold. This differs country by country.

Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days for a refund or exchange. The product must be returned in its original packaging and in its original condition. Shipping costs for returns are the responsibility of the customer.

Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of MyKiwiGreen.com Limited or its content suppliers and is protected by copyright laws. You may not use any of the content on our Site without our prior written consent.

Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or your purchase of products from our Site. Our liability for any claim arising out of or in connection with your use of our Site or your purchase of products from our Site shall not exceed the amount you paid for the products.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of New Zealand.

Amendments

We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our Site or purchase of products from our Site after any such modification shall constitute your acceptance of the modified Terms and Conditions.

Contact Information

If you have any questions or comments about these Terms and Conditions or our Site, please contact us at hq@mykiwigreen.com .